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Hamilton Village Care Centre opens

By Richmond Sentinel

Published 12:02 PDT, Tue May 26, 2020

Richmond is now home to 135 new long-term care spaces for seniors. 

Hamilton Village Care Centre welcomes its first residents this month. 

First announced in 2016, the three-storey, wood-frame residence on the Hamilton Lands in East Richmond is part of a larger 10-year rejuvenation strategy for long-term care across the Vancouver Coastal Health regions.

“We’re working to balance quality, comfortable care in the community with the urgent need for safety and protection of our most vulnerable residents,” said Health Minister Adrian Dix. “Hamilton Village Care Centre will provide that for Richmond seniors.”

Hamilton Village was designed on the small house model now considered a best practice in long-term care. 

Residents have their own rooms with ensuite washrooms and small dining rooms that offer a more intimate, family-style setting. It promotes a neighbourly feel to the living space, offers flexibility, privacy and a range of social settings for residents. The care centre was built and will be operated by Trellis Seniors Services Ltd., and all 135 beds will be publicly funded.


“The modern, small-house design of Hamilton Village Care Centre will improve the quality of life for its residents,” said Mary Ackenhusen, president and chief executive officer of Vancouver Coastal Health. “We’re proud to be innovating for an improved resident experience and better outcomes for seniors in our region.” 

With infection prevention and control measures introduced throughout the province in March, residents have been moving in slowly, no more than two per day, to support safe transitions and admissions. 

The new residents are arriving from acute care, other non-outbreak long-term care facilities, as well as individuals from the community with have significant safety risks at home. They are initially quarantined for 14 days and continually screened for symptoms of COVID-19. A staff-to-resident ratio able to provide the provincial target of 3.36 hours-per-resident-day will be maintained as residents move in over the coming weeks, and all staff are trained in infection prevention and control, and outbreak protocols.

The planned date for move-in was in mid-May, but the facility’s early completion has allowed for additional capacity throughout Vancouver Coastal Health. Trellis prioritized completion of the project, and the City of Richmond ensured swift approvals and permits.

“These are extraordinary times for families in Richmond and everywhere,” said Mary McDougall, president of Trellis. “We are happy to help ease some of the worry by providing safe care for seniors.” 


Vancouver Coastal Health is responsible for the delivery of $3.6 billion in community, hospital and long-term care to more than one million people in communities including Richmond, Vancouver, the North Shore, Sunshine Coast, Sea to Sky corridor, Powell River, Bella Bella and Bella Coola. It also provides specialized care and services for people throughout BC, and is the province’s hub of health care education and research.

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