No or low cost community meals and food programs.
Photo courtesy City of Richmond
Public washrooms in Richmond.
Photo courtesy City of Richmond
Richmond services for people experiencing homelessness
Published 4:20 PDT, Mon April 27, 2020
Last Updated: 4:32 PDT, Mon April 27, 2020
Richmond COVID-19 homelessness guide provides assistance
Richmond has a new resource guide for people experiencing homelessness during the COVID-19 pandemic.
The guide is part of Richmond’s homelessness strategy, developed in collaboration with various community partners.
It is available through service providers across Richmond and online at richmond.ca/safety/COVID-19/covid-affected-services.htm.
It outlines resources available to individuals experiencing homelessness during the COVID-19 pandemic, says city spokesperson Clay Adams. Services include meal programs, counselling, crisis lines, bathroom and shower facilities.
Richmond’s homelessness strategy is intended to guide work over a period of ten years (2019-2029). During its creation, the city liaised with a number of community groups and individuals, including residents with lived experience.
At least 70 individuals experience homelessness in Richmond, according to the 2017 Metro Vancouver Homeless Count. Non-profit service providers, who collectively serve over 190 clients experiencing homelessness, estimate the number to be much higher.
People experiencing homelessness during the COVID-19 pandemic can turn to the following resources for help.
COVID-19 information and services
If you are experiencing any of the following severe COVID-19 symptoms, call 9-1-1 or go directly to the nearest emergency department:
• Severe difficulty breathing
• Severe chest pain
• Having a very hard time waking up
• Feeling confused
• Losing consciousness
Richmond Primary Care Network phone triage service
• Health information and resources for COVID-19 related concerns
• Line open from Monday to Friday, 9 a.m. to 6 p.m.
• Service available to all Richmond residents in multiple languages at 604-278-9711, extension 4153
HealthLink BC provides a free provincial health information and advice phone line on any COVID-related concerns by calling 8-1-1.
CHIMO community services
• Information and support services, including assistance with housing and benefit applications
• Homelessness prevention program
• Rent bank
• Outreach workers available by phone (604-279-7077) or email (firstname.lastname@example.org)
Turning Point Recovery Society—outreach and resource support program
• Outreach support for substance use and mental health programs and services
• Outreach workers on-site at Brighouse Park (corner of Minoru and Granville beside lacrosse box) Monday to Thursday, noon to 1 p.m. handing out bagged lunches and other supplies
• Outreach workers also available by phone (604-644-7247) from Monday to Friday, 9 a.m. to 5 p.m.
• CHIMO community services crisis line, open 8 a.m. to midnight every day—call 604-279-7070 for free and confidential crisis support
• Greater Vancouver crisis line, open 24/7—call 604-872-3311 for free and confidential crisis support and suicide intervention
• Richmond mental health and substance use—call 604-204-1111 for all mental health and substance use services in Richmond, through Vancouver Coastal Health
• Salvation Army’s Richmond House Shelter (12040 Horseshoe Way) provides emergency shelter space for men and women, as well as three meals a day, recreation activities and other assistance—call ahead to check space availability (604-276-2490)
No or low cost community meals
Church on Five (10200 No. 5 Rd)
• Free take-out meals, Wednesdays at 6 p.m.
Richmond Food Bank (5800 Cedarbridge Way)
• Free pre-packed food hampers, Monday to Saturday from 10 a.m. to 3 p.m.
Seniors Centre at Minoru Centre for Active
Living (7191 Granville Ave)
• Low-cost prepared meals for pickup, Monday to Friday from 10 a.m. to 2 p.m.
St. Albans Church (7260 St. Albans Rd)
• Free take-out dinners on Tuesdays, 5:30 p.m.
• Free take-out lunches on Fridays, 11:30 a.m. to 12:30 p.m.
• Free Sunday outreach hamper delivery for homeless, at-risk and single parents
Turning Point Recover y Society
(Brighouse Park Pavilion)
• Free bagged lunches, Monday to Thursday from noon to 1 p.m.
• Free food hamper delivery by appointment to regular house-bound clients only
Toilet and washroom facilities
24 hour portable toilet services:
• 7: City of Richmond Works Yard
• 10: Hugh Boyd Park turf
• 24: Sea Island (Burkeville)
• 36: Lang Park (Saba and Buswell)
Public washrooms with showers, available from 7 a.m. to 30 minutes before sunset:
• 17: McNair Park
• 19: Minoru Park, by track
• 27: Steveston Community Centre
Other public washroom facilities available from 6 a.m. to 10 p.m.
• 1: Alexandra Park
• 3: Blundell/West Dyke
• 4: Branscombe House
• 8: Garden City North Park
• 9: Garry Point Park
• 14: London Landing/South Dyke
• 16: McLean Park
• 18: Minoru Park, by bowling green
• 21: No. 3 Rd/South Dyke
• 22: No. 7 Rd Pier
• 28: Tait Waterfront
• 29: Terra Nova / North Dyke & Playground
• 30: Terra Nova Middle Arm
• 32: Thomas Kidd
• 33: Middle Arm Park
Other public washroom facilities available from 7 a.m. to 30 minutes before sunset
• 2: Blundell Park
• 5: Brighouse Park
• 6: Britannia Shipyards
• 11: King George Park
• 12: London Field House
• 13: London Heritage Farm
• 15: McDonald Beach
• 20: Nature House
• 23: Palmer Fieldhouse
• 25: Scout/Guide Campsite, Woodward’s Landing
• 26: South Arm Park, adjacent to pool
• 31: Terra Nova Park, red barn
• 34: West Richmond Pitch and Putt
• 35: West Richmond Community Centre, exterior east side