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RAPS Animal Hospital steps up in COVID-19 crisis

By Richmond Sentinel

Published 1:19 PDT, Wed March 18, 2020

Last Updated: 1:29 PDT, Wed March 18, 2020

Interest-free wellness plans, discounts for first responders

The RAPS Animal Hospital, a full-service, not-for-profit veterinary facility located in Richmond, is offering financial supports for pets in households affected economically by the current health emergency related to Coronavirus disease (COVID-19). 

“Servers, theatre employees, baristas, tourist industry employees, retail workers and so many others are off work or face future challenges,” says Eyal Lichtmann, CEO and executive director of the Regional Animal Protection Society, which operates the RAPS Animal Hospital. “While we are all making care for our human families’ well-being our top priority, we want to make sure that the animal companions in our community are cared for during this time as well.”

RAPS is offering no-interest wellness plans for clients experiencing coronavirus-related – or any other – financial challenges. As a community-owned facility, the hospital also has competitive overall rates.

“Our bottom line is not profit,” says Lichtmann. “It’s saving and improving the lives of as many animals as possible.”

RAPS also offers discounts of 25 per cent or more to first responders, medical professionals and frontline healthcare workers for almost all veterinary services.

Jessi Howden, who lives in Port Alberni, brought his dog Zeus to the RAPS Animal Hospital when he could not find a veterinarian on Vancouver Island who would perform a necessary TPLO (knee/ligament) surgery for less than $8,500.

Jessi was distraught and faced financial ruin, homelessness – or the loss of his animal companion.

“He’s my everything. He’s my child. ... I would not be here today if it wasn’t for him therefore I will do anything for him,” Jessi says. “RAPS helped me get the right surgery that Zeus needed and an extremely cheaper price with the best quality. … A payment plan helped me tremendously. I was able to keep my housing. I was able to keep everything. I’d sell and give up everything to get my dog the surgery he needed. RAPS not only saved me $5,100 but allowed me to make interest-free payments over a one year period – about $200 a month. RAPS went above and beyond to accommodate me and my dog’s needs.”

“These are challenging times in so many ways,” says Dr. Assaf Goldberg, a veterinarian at the RAPS Animal Hospital. “If we can make things a little easier and ensure companion animals are cared for during this time of concern, we will do anything we can.”

Appointments and additional information are available from the RAPS Animal Hospital at 604-242-1666.

Cloud’s story is a great example of how organized work together to serve the public good.

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